Central to FIG business activities is the application of sound and well-defined management systems. These systems have been developed in accordance with relevant legislation, industry best practice and internationally recognised standards of excellence.
QUALITY ASSURANCE
FIG is fully committed to the provision of the best possible standards of service and customer expectations.The principle aims are to:
- To comply with all relevant laws, regulations and standards relating to the products and services supplied.
- Respond to customers enquiries in a timely and consistent manner.
- Ensure the service or product meets their expectations.
- Deliver on time every time.
These aims and commitments are supported by:
- An established management framework built on the principles of rules.
- A strategy of continual improvement.
- The involvement and support of employees
SAFETY MANAGEMENT
Health and safety have always been considered uppermost throughout the development of FIG business activities.Our key principles are to
- Comply with all relevant laws, regulations and standards and to safeguard employees, the community and the workplace.
- Make health and safety a priority when developing new processes or operational changes.
- Actively involve all staff in health and safety training.
- Seek continuous improvement in health and safety performance.
- Encourage suppliers to establish health and safety policies consistent with this strategy.
- Make FIG an attractive and safe place to work.
The above principles are supported by:
- A consistent and proactive approach to health and safety.
- A strategy based on the management of risk.
- Health and safety that is supported at all levels within the Company.
THE ENVIRONMENT
FIG is fully committed to the prevention of pollution and minimising the impact on the environment throughout its operations. The main aims of FIG are to:
- Comply with the FIG environmental policy.
- Comply with all relevant laws, regulations and standards to protect the environment and local community.
- Make use of the latest technology to reduce harmful emissions, discharges and energy consumption.
- Encourage suppliers to adopt the principles of good environmental protection and prevention of pollution.
- Promote its policy amongst its clients and the general public.
These aims and commitments are supported by:
- An established management framework built on the principles of rules.
- A strategy of continual improvement.
- The involvement and support of the employees.
